PRIVACY

Riffmo Privacy Policy

Last updated:

Riffmo is provided by Hat City Web LLC ("we," "us," or "our"). This policy explains how information is handled in the Riffmo iPhone and iPad app and its audio share extension.

Your content stays on your device

Riffmo stores your recordings, imported audio, transcripts, lyrics, musical details, notes, setlists, gear checklists, and app preferences on your device. This information is used locally to provide the app's features.

Riffmo does not require an account or operate a server that receives your library. We cannot access your recordings or other library content through normal app use. The app has no advertising, third-party analytics SDKs, or tracking technologies. We do not sell or rent personal information or share it for targeted advertising.

Microphone and speech recognition

Riffmo requests microphone permission when you choose to record audio. You can deny or revoke this permission in your device's Settings and continue using features that do not require recording.

When you choose to transcribe a recording, Riffmo uses Apple's on-device speech recognition tools on supported devices and languages. Riffmo does not upload your audio to us or a cloud transcription service. Some devices require speech recognition permission, which you can manage in Settings.

Transcription may require a language-model download from Apple. Apple handles those system downloads under its own Privacy Policy.

Importing and sharing

Audio you import is copied into Riffmo's local storage. Audio sent through the share extension is temporarily stored in a shared area accessible to Riffmo and its extension until import is completed.

When you choose to export or share content, the selected files or text are passed to the app, person, or service you choose. Those destinations handle the content under their own privacy practices. Deleting content in Riffmo does not delete copies you have shared elsewhere.

Backups, retention, and deletion

Riffmo does not provide cloud sync. Depending on your device settings, your library may be included in iCloud or computer backups. You control those backups separately through Apple or your computer.

Your library remains on your device until you delete content or delete the app. Deleting a recording also removes its saved transcript. Deleting a lyric document preserves linked recordings. Deleting the app removes its local data; offloading the app preserves that data. Backups and exported copies must be deleted separately.

We cannot recover your local library for you. Export important work before deleting the app.

Support communications

If you contact us, we receive your email address, message, and any information or attachments you voluntarily provide. We use that information to respond, troubleshoot, and maintain support records. Our email service provider processes these communications to deliver and store messages.

We retain support information only as long as reasonably needed to handle your request, resolve related issues, or meet legal obligations. You can use the contact below to request access, correction, or deletion of information you have sent us. Please avoid sending sensitive recordings or unnecessary personal information.

Apple services

Apple separately handles App Store transactions, device backups, and any diagnostics you choose to share through Apple's settings. We may receive app performance or crash reports that Apple makes available under those settings. These services are governed by Apple's policies.

Scope and changes

This policy covers the Riffmo app and share extension. It does not describe data collected separately by the website hosting this page.

We may update this policy as Riffmo or its privacy practices change. The date above identifies the latest version.

Contact

Hat City Web LLC

PO Box 611
Bethel, CT 06801

Phone: (203) 491-0614

Email: support@riffmo.com

App help and troubleshooting: Riffmo Support